![]() Intuit reportedly responded slowly to the problem at first, but later sent an email message to at least some affected users offering assistance in recovering files using Prosoft’s $99 Data Rescue II. More information is available from Macworld and the QuickBooks user forum, which is filled with hundreds of angry QuickBooks users. The new patch (version R5) disables the automatic update mechanism. Intuit issued an initial patch on 18-Dec-07, but it was still possible to download the bad patchĪccidentally under certain circumstances. Only QuickBooks 2006 users lost any data QuickBooks 2007 users merely had extraneous folders placed in their user directory when the update failed. The files were permanently deleted, not moved to the Trash. The update would fail partway through the process, alerting the user that “There is not enough space to install.” The updater would then delete the Desktop folder. The QuickBooks Fiasco - Several weeks ago, just as we (and many others) were starting to wrap up for the holidays, some users of QuickBooks Pro for Mac 2006 experienced failed automatic updates that deleted the Desktop folder and its contents. ![]() All QuickBooks users should immediately apply this patch, even if you manually disabled automatic updates. ![]() Instructions for manually updating QuickBooks are available from Intuit. On 04-Jan-08, Intuit released a patch for QuickBooks Pro for Mac 2006 to resolve a widely reported problem where all files on a user’s Desktop, including subdirectories, could be permanently deleted if automatic updates were enabled. #1645: AirPlay iPhone to Mac for remote video, Siri learns to restart iPhones, Apple's Q1 2023 financials.1646: Security-focused OS updates, Photos Workbench review, Mastodon client wishlist, Apple-related conferences.1647: Focus-caused notification issues, site-specific browser examples, virtualizing Windows on M-series Macs.#1648: iPhone passcode thefts, Center Cam improves webcam eye contact, APFS Uncertainty Principle.#1649: More LastPass breach details and 1Password switch, macOS screen saver problem, tvOS 16.3.3 fixes Siri Remote bug.
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